On a project with a critical-path schedule, a senior crew member’s comment correlates with a dip in productivity. Which quadrant best describes his attitude and ability?

On a project with a critical-path schedule, a senior crew member’s comment correlates with a dip in productivity. Which quadrant best describes his attitude and ability?

• A. Quadrant One: High Ability (Can Do) and High Attitude (Will Do)
• B. Quadrant Two: Low Ability (Can't Do) and High Attitude (Will Do)
• C. Quadrant Three: High Ability (Can Do) and Low Attitude (Won't Do)
• D. Quadrant Four: Low Ability (Can't Do) and Low Attitude (Won't Do)

Answer: (C)

This question tests how capability and motivation interact in a critical-path project. A senior crew member implies high skill, so the key factor is attitude. A dip in productivity that aligns with his comments points to behavior or engagement issues rather than a lack of ability. Therefore, the best description is someone who can do the work well but won’t do it consistently—high ability with low attitude. On the critical path, that combination is particularly risky because the person can slow progress despite having the skills, potentially delaying milestones. In contrast, high ability with high attitude would yield reliable performance; low ability with high attitude shows willingness but limited skill; and low ability with low attitude combines both weaknesses.

This question tests how capability and motivation interact in a critical-path project. A senior crew member implies high skill, so the key factor is attitude. A dip in productivity that aligns with his comments points to behavior or engagement issues rather than a lack of ability. Therefore, the best description is someone who can do the work well but won’t do it consistently—high ability with low attitude. On the critical path, that combination is particularly risky because the person can slow progress despite having the skills, potentially delaying milestones. In contrast, high ability with high attitude would yield reliable performance; low ability with high attitude shows willingness but limited skill; and low ability with low attitude combines both weaknesses.