Environmental factors are sources of job dissatisfaction, whereas motivational factors are sources of job satisfaction. True or False?

Environmental factors are sources of job dissatisfaction, whereas motivational factors are sources of job satisfaction. True or False?

• A. Cannot be determined
• B. False
• C. Both
• D. True

Answer: (D)

The statement reflects Herzberg’s two-factor theory, which splits factors into hygiene (environmental) factors and motivators. Hygiene factors, like working conditions, pay, company policies, and coworker relationships, can lead to job dissatisfaction if they’re inadequate or missing, but simply improving them to an acceptable level doesn’t actively increase satisfaction. Motivators, such as achievement, recognition, the work itself, responsibility, and opportunities for growth, drive higher job satisfaction when present. So, environmental factors are linked to dissatisfaction when they’re lacking, while motivational factors are linked to satisfaction when they’re present. That makes the statement true.

The statement reflects Herzberg’s two-factor theory, which splits factors into hygiene (environmental) factors and motivators. Hygiene factors, like working conditions, pay, company policies, and coworker relationships, can lead to job dissatisfaction if they’re inadequate or missing, but simply improving them to an acceptable level doesn’t actively increase satisfaction. Motivators, such as achievement, recognition, the work itself, responsibility, and opportunities for growth, drive higher job satisfaction when present. So, environmental factors are linked to dissatisfaction when they’re lacking, while motivational factors are linked to satisfaction when they’re present. That makes the statement true.